Thursday 21 May 2026 18:04
| Updated:
Thursday 21 May 2026 19:03
As adoption of generative AI accelerates across organizations, this creates a new and pressing compliance challenge: how to capture, monitor, and govern AI-based communications at scale.
Smarsh, a global leader in digital communications data and intelligence, today announced its integration with the Claude Compliance API—enabling customers to capture and manage Claude Enterprise interactions directly within Smarsh Capture. This integration brings AI-generated conversations, commands, and activities into existing compliance workflows—eliminating blind spots and enabling confident, compliant adoption of AI.
Closing the AI Compliance Gap
When AI is embedded in everyday workflows, commands, files, and system events can be considered part of the official communications record—creating new regulatory and operational risks. Compliance teams must immediately expand governance and oversight of AI-based communications without slowing innovation or creating gaps.
“Organizations want to move quickly with AI, but they can’t do it without proper governance,” he said Goutham NadellaChief Strategy Officer at Smarsh. “This integration allows our customers to adopt tools like Claude Enterprise while maintaining the transparency, control and compliance required in regulated industries.”
By bringing Claude Enterprise into its platform along with 100+ communications channels, Smarsh provides a unified view of human- and AI-generated communications—transforming compliance from reactive oversight to proactive intelligence. This builds on Smarsh’s early leadership in capturing and managing emerging AI communications channels.
Ensure Compliance Across Claude Enterprise Workflows
Smarsh Capture for Claude Enterprise provides visibility across AI-based workflows, enabling organizations to:
- Capture complete interactions: Ingests texts and files, along with key activities such as files and artifacts generated by Claude, deleted messages, archived conversations
- Maintain audit ready records: Keep data on file to confidently support regulatory investigations
- Detect risks early: Identify emerging risk patterns and behavioral signals across AI use
- Understanding the impact of AI: Gain insight into how AI-generated output impacts decisions and operations
Powered by Claude’s Compliance API, this integration provides direct access to Claude Enterprise’s conversation data and activity logs, bringing it into Smarsh’s unified platform for capture, monitoring, and analysis.
With this launch, Smarsh continues to expand its leadership in AI-powered compliance—enabling organizations to innovate with generative AI while maintaining the highest standards of governance, control, and trust.
About Smarsh
Smarsh empowers organizations to shift from reactive oversight to proactive foresight by unlocking intelligence in their digital communications. Through its cloud-native, AI-powered platform for capturing, archiving, and monitoring, Smarsh enables regulated companies to identify regulatory, reputational, and operational risks early—before they escalate into financial loss or public exposure.
Trusted by a global client base—including 18 of the top 20 banks in North America, Europe, and Asia, as well as leading brokerage firms, insurers, RIAs, and government agencies—Smarsh is an essential partner in navigating today’s complex communications landscape. To learn more about the future of communications intelligence, visit www.smarsh.com or follow Smarsh on LinkedIn.
About Anthropic
Anthropic is an AI safety company that builds reliable, interpretable, and controllable AI systems, including Claude, an AI assistant focused on safety and usability. Claude Enterprise gives every employee access to chat, Claude Code, and Coworker — empowering teams across the organization to work faster, produce better results, and tackle more complex challenges.
View source version on businesswire.com: https://www.businesswire.com/news/home/20260521268183/en/
Contact
Press Contact:
Ratika Sadana
ratika.sadana@smarsh.com
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“This integration allows our customers to adopt tools like Claude Enterprise while maintaining the transparency, control and compliance required in regulated industries,” said Goutam Nadella, Chief Strategy Officer at Smarsh
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